Guarantee the continuity of your operations with our responsive and qualified support for all your JRI equipment. Our maintenance in operational conditions service ensures that your surveillance systems are in good working order.
Reactivity
Rapid intervention to resolve your incidents and minimise interruptions.
Expertise
Specialist technicians trained in JRI solutions and regulatory standards.
Continuity
Keeping your equipment up and running for optimum monitoring of your operations.
Remote and on-site assistance at
Alert analysis and rapid resolution, step-by-step guidance for maintenance and operation.
Ticket tracking and alerts
Ticketing system for each request, with real-time notifications and monitoring.
Training and
advice
Sessions for your teams, process optimisation and best practice.
Contact support
Our team brings together around twenty skilled technicians dedicated to supporting our clients and partner distributors.
Support can be reached directly through the MySirius app, by email at support@group-mms.com, or by phone for all customers with a maintenance contract.
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