Technical support and maintenance

Guarantee continuity of your operations with our responsive, qualified support for all your JRI equipment. Our maintenance-in-operational-conditions service keeps your monitoring systems running smoothly.

Why choose our support?

Reactivity

Rapid intervention to resolve your incidents and minimize downtime.

Expertise

Specialized technicians trained in JRI solutions and regulatory standards.

Continuity

Keep your equipment up and running for optimal monitoring of your operations.

Our services

Remote and on-site assistance at

Alert analysis and rapid resolution, step-by-step guidance for maintenance and operation.

Ticket tracking and alerts

Ticketing system for each request, with real-time notifications and follow-up.

Training and
advice

Sessions for your teams, process optimization and best practices.

Contact support

Our team of 8 technicians is at the service of our customers and distributor partners.

They provide technical assistance by e-mail at support@group-mms.com

We support our customers at every stage of their project

All our services

Technical support and maintenance

Why choose our support? Reactivity Rapid intervention to resolve your incidents and minimize downtime. Expertise Specialized technicians trained in JRI…

Installation, Commissioning and Qualification

State-of-the-art installation Our experienced technicians ensure optimal installation of your surveillance systems, in accordance with industry best practices: Our teams…

On-site metrological services

Global Network, Local Expertise JRI delivers premium on-site services through local teams and certified partners across all 50 states, ensuring professional service with genuine proximity to customers nationwide. This coverage combines technical expertise with local knowledge and rapid…

Laboratory calibration of sensors

We provide accredited metrological services foron your temperature probes Measuring instruments need to be calibrated regularly to ensure compliance with…

So many reasons to work with JRI for your measurements.

180 years of

Since 1845, JRI has established itself as a pioneer in the field of thermal monitoring and metrology. This exceptional longevity…

Reliability and compliance

JRI is committed to meeting the highest quality standards on the international market. Our solutions are developed in strict compliance…

Technological innovation

JRI revolutionizes thermal monitoring with MySirius, its innovative IoT platform that transforms your data management. This connected solution enables real-time…

France and International

JRI intelligently combines French territorial roots and international influence to offer optimum local service to all its customers. With our…

Customized solutions

JRI excels in designing tailor-made solutions, perfectly adapted to the specific constraints of each customer. Our technical design office analyzes…

A committed company

JRI has placed corporate social responsibility (CSR) at the heart of its corporate strategy with a strengthened CSR approach in…

Talk to a JRI expert about your measurement project.

Find the best solution for your business. Contact a JRI Expert today.

Contact an expert